- CHANGING YOUR PACKAGE TOUR RESERVATION
If you change or cancel less than 7 days before your first tour, conditions outlined in the following section (Cancelling Your Package Tour Reservation) apply.
- CANCELLING YOUR PACKAGE TOUR RESERVATION
The following cancellation conditions apply to our tours:
1. Cancelling 7 days or more before your first tour: the customer is charged a service fee of 30% of the total amount paid. Non-US citizens may also have to pay bank transfer and change fees. The reimbursement is made by Vacation Tours LLC (your bank may apply fees that will be deduced from the amount reimbursed)
2. Cancelling between 6 and 5 days before your first tour: the customer is charged a service fee of 40% (min.US$ 30) of the reservations price in addition to possible visa and banking/paypal charges.
3. Cancelling between 4 and 3 days before your first tours: the customer is charged a service fee of 50% of the reservations price in addition to possible visa and banking/paypal charges.
4. If the tour is cancelled less than 72 hours before your first tour, Vacation Tour LLC reserves the right to charge the entire price of the reservation.
4.1. The reimbursement is a value in US$ and your bank may apply a charge or bank change fee.
5. Please allow one (1) month for VACATION TOUR LLC to process your refund.
6. Customers who are being refunded by bank transfer should provide Vacation tours LLC with the following bank details: Account number (IBAN for European banks) BIC/SWIFT Account owner’s name and postal address Name of bank.
Home Cancellation Policy